The future is business-to-person: Generative AI for point-of-experience transformation
Find out how to overcome the key hurdles and challenges that come with generative AI adoption
Add bookmark
In this emerging landscape, industry leaders are leveraging generative AI to create real value by transforming every point-of-experience across both customer and employee journeys.
Catch up with this session from All Access: The AI Revolution APAC 2025 to find out how leading companies like United Airlines and Xero are harnessing the power of generative AI to deliver hyper-personalized, intelligent experiences that drive real results.
Talking to Rhiannon Chandler-Day, Alexander Mahr, managing director for ANZ at Coveo, addresses the key hurdles and challenges that come with generative AI adoption and explains how Coveo ensures precision, security and contextual accuracy for every interaction.
Topics:
Artificial Intelligence in CX
