Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer
Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer
52900.001 - CSG Systems Inc - CX Network - Webinar - May 2026

Events

Apr
28 Understanding the true business impact of social
May
05 How to fix disconnected CX with an orchestration layer
May
07 Weaponizing intelligence to drive real contact center transformation
May
07 Weaponizing intelligence to drive real contact center transformation
May
11 - 13 CCW UK Summit
May
12 All Access: Redefining Contact Centers in the Age of AI

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01)Conferences

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Our Advisory Board

CX Network's Advisory Board features industry experts and specialists who come together every quarter to discuss trends and challenges in the customer experience space and help guide our original research and content.

Nao Anthony
Nao Anthony

Senior manager - operational excellence

Commonwealth Bank (CBA)

Simon Clarke
Simon Clarke

Lead - digital strategy and CX

Suncorp Bank

Claire Cunningham
Claire Cunningham

Founder

The Customer Connexion

Joshua Curtis
Joshua Curtis

Customer care center manager

Super Retail Group

Claire Hill
Claire Hill

Retail director

Amplify 5

Ebrahim Hyder
Ebrahim Hyder

VP, customer care

Michael Kors

Andrae Kirkland
Andrae Kirkland

Tech program management

Block, Inc

Ledi Lapaj
Ledi Lapaj

Customer Experience Director

Bank Al Etihad

Mark Levy
Mark Levy

Head of consumer product and CX

Frontier Internet

Ekaterina Mamonova, CCXP
Ekaterina Mamonova, CCXP

Global head of broker proposition

Liberty Specialty Markets

Yvette Mihelic
Yvette Mihelic

Director customer experience rail and transport

John Holland Group

Montserrat Padierna
Montserrat Padierna

Customer knowledge and experience lead

Walmart Canada

Vinay Parmar
Vinay Parmar

CEO and founder

Dhruva Star

Jaslyin Qiyu
Jaslyin Qiyu

CMO and head of CX for Singapore and Australia

Cigna Healthcare

MQ Qureshi
MQ Qureshi

Principal, MD of digital product

Allstate

Jorie Sax
Jorie Sax

Head of Innovation Lab

United Airlines

Lolitta Suffian
Lolitta Suffian

Senior vice president, customer experience

Bank Simpanan Nasional (BSN)

Saki Takeda
Saki Takeda

Director of product management and customer servic...

Netflix

Ashley Taylor
Ashley Taylor

Global Voice of the Customer pogram specialist

Flight Centre Travel Group

Joshua Tye
Joshua Tye

Senior customer operations leader

Cash App

Rekha Weerasooriya
Rekha Weerasooriya

Group chief people officer

Dialog Axiata PLC

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