Advisory Board

CX Network has a specialist Advisory Board comprising some of the world's leading customer experience practitioners and businesses.


Leadership

GovindaRaj Avasarala
GovindaRaj Avasarala

Head of CX Excellence

Vodafone Idea (Vi)

Gautaam Borah
Gautaam Borah

Author and speaker. Director of an eCommerce start-up, Former vice president, customer experience, Vodafone

Independent

Claire Hill
Claire Hill

Customer Operations Director

Travel Counsellors

Andrae Kirkland
Andrae Kirkland

Lead tech program manager

Nike

Iain Langridge
Iain Langridge

Product and Customer Experience Lead

Amazon Games

Jaakko Lempinen
Jaakko Lempinen

Head of customer experience

YLE Finland

Hun Ni Liew
Hun Ni Liew

Head of Business Transformation

DHL Express Malaysia

Yvette Mihelic
Yvette Mihelic

Director customer experience rail operations and maintenance

John Holland Group

Vinay Parmar
Vinay Parmar

CEO and founder

Dhruva Star

Jaslyin Qiyu
Jaslyin Qiyu

Head of client marketing, channels and content

Citibank Singapore

Jorie Sax
Jorie Sax

Head of Innovation Lab

United Airlines

Ash Tailor
Ash Tailor

Guest lecturer

London Business School (LBS)

Saki Takeda
Saki Takeda

Director of product management and customer service

Netflix

Joshua Tye
Joshua Tye

Senior Customer Operations Leader

Cash App

Rekha Weerasooriya
Rekha Weerasooriya

VP - customer experience and people development

Dialog Axiata PLC