Sprinkr Content Hub
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.
Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises, including more than 50 percent of the Fortune 100.
Explore content from Sprinklr’s experts below.
CX Talks: How generative AI deployments are delivering customer loyalty
October 17 by CX Network
Learn about the latest AI strategies and real-world case studies of successful AI integration in CX operations
Addressing data overload: Tips for effective CX management
August 01 by CX Network
Sprinklr’s chief customer officer explains how to overcome the challenges channel growth and data overload
Measuring the returns on AI-powered CX
June 19 by CX Network
The real world financial and CX gains that can be expected from an AI deployment
Leveraging data analytics for contact center optimization
September 29 by CX Network
Discover how conversational analytics and predictive intelligence are transforming customer communications
Conversational AI: Unlocking the future of intelligent interactions
August 02 by CX Network
Assessing the fundamental concepts of conversational AI to support scalability in operational efficiencies.
From cost center to Experience Center: How to transform service
July 10 by CX Network
Discover why CX is your competitive advantage and how to accelerate CX transformation
Contact center playbook: emerging resilient and future-ready in uncertain times
June 26 by CX Network
Find out why artificial intelligence is the hero your contact center needs
3 steps to transform your customer experience with AI-driven insights
June 22 by CX Network
Ensuring customer voices are heard through the noise of unstructured data
Finding the Balance of Agents & AI in APAC
November 16 by CX Network
This webinar will discuss how modern contact centres armed with the right AI solutions can adapt and flourish across channels to reduce customer response times and optimize customer journeys while also reducing costs, and even increasing revenues.
The hidden cost of point-solution chaos in businesses
September 15 by Olivia Powell
This report explores how fractured tech stacks can wreak havoc on internal and external stakeholders, and how to solve point-solution chaos
The essential guide to AI for customer service
May 03 by CX Network
Learn more about artificial intelligence customer service innovations that your business can use now.
