
Sprinklr Content Hub
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.
Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises, including more than 50 percent of the Fortune 100.
Explore content from Sprinklr’s experts below.
Agentic AI for CX Leaders: Turning Insight into Autonomous Action
July 09 by CX NetworkTurning customer insight into action: Leveraging generative AI for smarter CX operations
CX TALKS From insights to actionability: Bridging the gap with generative AI in Contact Center Intelligence in APAC
April 23 by CX NetworkA 60-minute expert session designed to equip you with the knowledge and strategies to utilize Gen-AI to achieve greater contact center intelligence.
CX TALKS Building a robust digital customer service in 2025: The future of AI-driven channel-less support
April 29 by CX NetworkAn expert session designed to identify how AI-driven automation and omnichannel engagement can revolutionize digital customer service, driving efficiency and enhancing customer experiences.
CX Talks: How generative AI deployments are delivering customer loyalty
October 17 by CX NetworkLearn about the latest AI strategies and real-world case studies of successful AI integration in CX operations
Three ways to drive contact center efficiency in the age of AI
August 27 by CX NetworkDiscover how AI, automation and skilled agents are transforming efficiency in the contact center
Addressing data overload: Tips for effective CX management
August 01 by CX NetworkSprinklr’s chief customer officer explains how to overcome the challenges channel growth and data overload
Measuring the returns on AI-powered CX
June 19 by CX NetworkThe real world financial and CX gains that can be expected from an AI deployment
Redefining social CX: Drive growth and foster loyalty at every touchpoint
April 30 by CX NetworkElevate your social CX strategy and drive sustainable growth and loyalty by transforming every interaction into a competitive advantage
Mastering AI-driven automation in marketing: Real time insights, personalized content, better campaigns
April 30 by CX NetworkDiscover how generative AI is creating real-time, adaptive, and personalized marketing content
Metrics That Matter: Evaluating Gen AI-powered Conversational Bots
April 18 by CX NetworkJoin Toby Braun from Sprinklr for an interactive fireside chat with CX leaders about how AI is evolving self-service
Pioneering the future of employee experience through Generative AI
November 16 by CX NetworkIdentifying tech transformation opportunities to advance CX initiatives and drive business retention
Leveraging data analytics for contact center optimization
September 29 by CX NetworkDiscover how conversational analytics and predictive intelligence are transforming customer communications