Events
CX Network is the leader in global events. Get access to thought leaders to help solve your challenges across multiple formats including in-person conferences, strategic leadership exchanges and our All Access experience which enables you to connect and learn in a state-of-the-art online environment
Masterclass: Learn how to reduce support operations costs by up to 60% with conversational AI
April 01, 2025
10:00 AM - 11:00 AM EDT
Redefine what's possible: The AI-powered future of customer service
April 03, 2025
11:30 AM - 12:30 PM EST
Transforming insurance marketing with Customer Data Platforms: A deep-dive into strategy, implementation and future trends
April 03, 2025
04:00 PM - 05:00 PM SGT
CX TALKS From Insights to Actionability: Bridging the Gap with Gen-AI in Contact Center Intelligence in APAC
April 23, 2025
11:00 AM - 12:00 PM SGT
CX TALKS Building a Robust Digital Customer Service in 2025: The Future of AI-Driven Channel-less Support
April 29, 2025
11:00 AM - 12:00 PM BST
How generative AI elevates B2B service and increases loyalty
March 05, 2025
02:00 PM - 03:00 PM EST
Service Intelligence and 2025 trends: Modernizing your service operations with AI
February 26, 2025
11:00 AM - 12:00 PM EST
Discover the five trends CX Trendsetters are embracing to outpace their competition
December 11, 2024
10:00 AM - 11:00 AM PST
CX as a competitive advantage: Why you should take your customer support metrics public
December 10, 2024
10:00 AM - 11:00 AM PST
The 8 metrics that CX practitioners should track to measure success
December 05, 2024
02:00 PM - 03:00 PM EST
Support global customers securely and accurately in any language
December 05, 2024
10:00 AM - 11:00 AM EST
Unlocking potential in contact centers with AI and workforce management
November 28, 2024
02:00 PM - 03:00 PM SGT
AI-powered, self-learning CX: Elevate engagement with intelligent automation
November 26, 2024
11:00 AM - 12:00 PM GST
Build meaningful connections: How to measure and improve CX for brand growth
November 21, 2024
09:00 AM - 10:00 AM GMT
