Get started: Generative AI 101
How to use generative AI for CX now and in future
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Generative AI is the technology every business leader is talking about, but until more use cases emerge few understand how to get started with it.
This quick read from Genesys explains how to gain the biggest benefits from generative AI while minimizing the risks. It explains how generative AI can be used effectively now, and briefly looks ahead to future applications, covering how this powerful technology fits with other emerging AI capabilities.
Download this whitepaper to:
- See how generative AI fits with other AI capabilities.
- Understand the benefits of Genesys Agent Assist.
- Learn about the guardrails Genesys uses to protect data
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