Clicktale Content Hub
How mobile shopping impacts customer perception
October 15 by CX NetworkThis e-book explores how mobile shopping impacts customer perception and uncovers three ways to put your consumer in context.
Survey: The Digital Customer Experience Study
September 28 by CX NetworkTake part in this survey for The Digital Customer Experience Study and receive invaluable lessons from our insight.
Mobile mindset: the truth behind smartphone behaviour
September 24 by CX NetworkClicktale reveals evidence that smartphone use involves a distinct psychology – a mobile mindset.
Stress shopping in the digital age
August 08 by CX NetworkThis report explores the relationship between shopping, digital experiences and stress, and sets out to answer the key questions facing the retail industry.
3 ways retailers are using experience analytics
August 06 by CX NetworkIn this infographic, we highlight some of the successes that Clicktale's retail and e-commerce customers have shared over the past few months
31 Customer experience stats and quotes for 2018
August 06 by CX Network31 compelling statistics and thought-provoking quotes to add to presentations, raise at meetings or share with your colleagues to show the true value of experience.
The future of customer experience with Brian Solis
August 04 by CX NetworkThe Head of Behavioral Research at Clicktale explores the state and future of customer experience
Mind the digital experience gap
August 03 by CX NetworkRead this infographic, highlighting the importance of brands closing the digital experience gap, and 4 tips on how to do it.
Discover your customers' digital body language
August 03 by CX NetworkIn this report, we explore how interpreting this digital body language allows us to identify patterns and anomalies to infer customer behavior.
Why you aren’t getting emotional about digital experience
June 07 by CX NetworkThis free webinar with the experts at Altimeter Group and Clicktale looks at how emotion and mindset can be derived from digital data and how brands can capitalise on this insight to deliver exception...