webinar
So, You Think You're Journey Mapping?
May 20 by CX NetworkJourney mapping is a tool and a process in customer experience.
How to build loyalty without a human touch in a digital world
January 16 by CX NetworkLearn how to utilise digital interaction data from multiple channels to deliver better customer experiences.
Create a connected CX to increase engagement and customer lifetime value
January 11 by CX NetworkLearn how to manage valuable digital brand assets across multiple channels and drive better customer engagement. In our digital age, organizations are seeking ways to reinvent how they market and str...
3 Ways to Reach Customer Insight & Analytics Decision Makers
August 15 by Zarina de RuiterAn ebook to boost customer insights and analytics strategies that brands use