digital customer experience
Experts insights on digital customer experience to capitalize digital transformation
February 23 by CX Network
This report provide insights from Amazon Games, Nissan, Roche and AT&T on streamlining digital CX optimization and implementing successful cultural transformation.
Digital Customer Experience: Expert Insight eBook
March 09 by Chanice Henry
Customer experience experts share their learnings around creating loyalty-winning digital customer experiences
The digital experience playbook
May 04 by CX Network
In the digital experience playbook, experience management software provider Qualtrics offers advice on how to deliver a successful digital experience in the face of the current Covid-19 pandemic.
The ultimate guide to conversion rate optimization
April 30 by CX Network
A step-by-step guide to creating powerful and effective web experiences that will increase conversion rates and maximize the value of website investments.
Brands struggling to create seamless digital experiences
November 26 by Adam MusprattA seamless digital customer experience helps brands better understand and service customers, but unclear ownership of who owns digital experience is resulting in fragmented customer journey
Hundreds of CX practitioners registered to attend CXN Live: Digital CX
October 22 by Chanice HenryThe event follows CX Network’s research that saw 73 per cent of the marketing and CX executives surveyed admit they cannot create seamless joined-up experiences across different digital touchpoints.
