Customer communication
3 lessons in channel management from Customer Communications 2023
May 10 by Adam JeffsWhy your brand needs to offer a digital front door in 2023 and which contact channels to keep an eye on
The lowdown on ChatGPT and what it thinks of CX
January 12 by Anna McKibbenDiscover where the world’s newest chatbot thinks CX is going in 2023
Evolving patient communications with channel partnerships
March 02 by Infobip TeamHow Dataphiles and Infobip have partnered to provide new ciustomer communication solutions
Future trends in communication technology
May 13 by Infobip TeamLearn how the right CX partner can aid in optimization of CX strategies by assisting the application of digital transformation, AI support, channel transformation and more
Breathe life into your commute with these powerful CX podcasts
February 21 by Chanice HenryCX Network’s recommended selection of customer experience (CX) focused podcasts to inspire you on your journey to delivering better customer care (and to the office).
The 30-under-30 Panel: An inside look
February 04 by Chanice HenryA behind-the-scenes look at the 30 under 30 panel to discover the moments and mind-sets that drove them to become the customer experience trailblazers they are today.
Building trust through transparency and personalization at Allianz Commercial
September 23 by CX NetworkDiscover how transparent, quality communication with customers and broker partners can build and maintain trustful, continuous relationships.