Building trust through transparency and personalization at Allianz Commercial
Catch up with All Access: Customer Insights and Data Analytics 2024, and find out how to overcome the complexities of unifying customer data across multiple systems
09/23/2024
In the high-stakes world of commercial insurance, maintaining strong, personalized customer relationships is essential. At Allianz Commercial, transparent communications play a crucial role in building and sustaining trust with both brokers and end customers.
However, challenges exist in the multitude of systems that house different pieces of customer data, making it difficult to obtain a single, clear view of each customer.
In this session from All Access: Customer Insights and Data Analytics 2024, Ekaterina Mamonova, global lead for marketing and CX at Allianz Commercial, shares insights on how the company is addressing these challenges to enhance customer relationships and improve data management.
