How can brands improve their omnichannel experience?
Get actionable insights on how omnichannel advances are reshaping CX for a digital business environment
In this webinar, Edmund Lim, Director, Digital Sales APAC, and Ben Elliot, Digital Solutions Consultant, will explain how CXi, Customer Experience Interactions, can help you take your customer experience to the next level. You will get valuable insight into the first and only cloud customer experience platform that provides everything you need to deliver extraordinary experiences across the entire customer journey.
This session will share market insights and trends that will reveal how brands can visualize their customer journey in an omnichannel environment!
Join this webinar to find out how to:
- See how an omnichannel experience works
- Develop an omnichannel strategy
- Gain a deeper understanding of your customer's behavior
- Improve customer experience by addressing the gaps in your customer journey
- Maximize customer engagement with Digital Doorstep & Conversational AI
Speakers
Edmund Lim
Director, Digital Sales APAC
NICE
Edmund is an Experienced Director of Strategic Sales Leader, with a demonstrated history of working in the Technology and Services industry. Skilled in Sales and Marketing, Digital Experience, Data Center Solutions, Digital Transformation, and Big Data. Experience sales professional with a Bachelor's focused in IT in Data Communications from the Queensland University of Technology.
Ben Elliot
Digital Solutions Consultant
NICE
Ben is an experienced Information Technology Support Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Digital Strategy, Contact Centers, Management, and Customer Service. Strong information technology professional graduated from Sacred Heart College, Kyneton.
Sponsor
