CX TALK: How CREDO creates an emotional customer connection
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Natalie Beckerman is the VP Customer Service at CREDO. In an interview at the Executive Customer Contact Exchange US she discussed:
- Their focus on social responsibility within the wider customer strategy
- The biggest challenges facing telecoms within customer service
- Building emotional connections with customers
For more from the Executive Customer Contact Exchange US, also check out:
Customer experience strategy
Natalie Beckerman is the VP Customer Service at CREDO. In an interview at the Executive Customer Contact Exchange US she discussed:
- Their focus on social responsibility within the wider customer strategy
- The biggest challenges facing telecoms within customer service
- Building emotional connections with customers
