2023 State of HR Report: People teams as a business growth driver
Discover how experience management is making its way into HR and aligning EX with CX
Add bookmark
According to research conducted by Qualtrics, nine in 10 HR leaders agree that experience management should be a critical focus area for HR departments.
Yet a gap remains between realized value and ability to execute –just 31 percent of HR leaders reported that their organization is effective at identifying the elements of EX that have the strongest impact on the organization’s CX.
Based on the thoughts of 1,000 senior leaders from around the world, Qualtrics’ 2023 State of HR report dives into four key HR priorities that leaders are focused on right now, and explores how aligning EX and CX efforts can close experience gaps that impact your organization’s bottom line.
Download this whitepaper to discover:
- How HR departments can unlock new avenues of growth, improve every core experience and provide support through change.
- Why HR leaders are “upskilling” not just to bolster employee development, but also drive business success.
- Which obstacles stand in the way of successful EX programs as HR leaders look to redefine their work environments.
Sponsored By:
