Zoom Content Hub
Zoom is a leading provider of video conferencing and communication solutions. Its all-in-one intelligent collaboration platform enables seamless virtual meetings, webinars, and collaboration across teams and organizations. With a user-friendly interface and robust features, Zoom has become a go-to choice for remote work, education, and connecting people globally.
Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering.
To learn more, explore Zoom’s content hub below.
Leveraging the modern contact center to drive your 2024 CX strategy
December 06 by CX NetworkWhy hyper-personalization and machine customers need to be on the practitioner’s radar for 2024
Workforce management for the contact center in 2024
November 29 by CX NetworkDiscover how contact center leaders in APAC are integrating new technology for hybrid and distributed teams
The state of CX in Europe
November 06 by CX NetworkResearch from IDC and Zoom that shows how European companies are reshaping CX
Transforming customer experience
September 01 by CX NetworkHow to transform your CX with integrated UCaaS and contact center platforms
Re-imagine omnichannel CX with video-optimised communication
May 23 by CX NetworkHow a video-optimised unified communication platform can take you to a new dimension of customer loyalty