Pegasystems Content Hub
Can customer empathy and AI coexist?
June 27 by CX NetworkEmpathy is not about humans versus artificial intelligence, it’s about using the best of what both have to offer. Improve your customer experience with this study.
DX: Reinventing customer experience in Asia Pacific
May 29 by CX NetworkAccess this 24 page report to learn about the big mistake causing many digital transformation projects to fail
What it takes to achieve intelligent service excellence in banking
April 30 by CX NetworkResearch shows that 9 out of 10 corporate banking customers would consider switching for a better service
What it means to deliver digital transformation for real
April 05 by CX NetworkThis session goes beyond the buzz and reveals what it really means to deliver digital transformation.
Pega named a Leader in CRM Magazine’s 2019 CRM
April 05 by CX NetworkPega was named a Leader in CRM Magazine’s 2019 CRM Service Leaders Awards in the Customer Case Management category. This is the second year in a row Pega has been named a Leader, and was named “one to...
Pegasystems the leader in real-time interaction management
April 01 by Forrester Gump
Find out why Pega received the highest scores possible in the latest Forrester Wave™: Real-Time Interaction Management report.
Pega Infinity Demo
April 01 by CX NetworkPega Solutions Consultants Michael Bailey and Jeff Ainsworth showcase Pega's solutions support businesses.
National Australia Bank: Automating the Enterprise
April 01 by CX NetworkJonathan Tanner, General Manager of Process Automation at National Australia Bank (NAB) reveals the exciting process the bank has made with Pega and their unique take on case management as a result.
Department of Planning & Environment, NSW – Transformation
March 27 by CX NetworkHow the Department of Planning & Environment in New South Wales (NSW) is using digital transformation to support scale and operating efficiencies across a diverse stakeholder community.
