Oracle Content Hub

Tony Wheatman, Senior IT Project Manager and Clare Seddon, Head of Contact Centre and Guest Services, both from Center Parcs, speak to CX Network about the strategies it deployed during a pandemic

Access leading insights from CX professionals at Sky, Oracle and Bayer on the four must-have elements in any powerful CX metrics strategy

How Schneider Electric, Oracle and Urban Bikes Direct ensure self-service is making life easy for customers

Dennis Vesti Brorsen, head of data and intelligence at digital agency STEP, speaks exclusively to CX Network for our latest podcast on innovations in data and CX

Angela Muriuki, Head of Customer Management Consumer – Digital Business at NCBA Group, and Abdul Hamid Ebrahim, Director of Transformation Services at Oracle CX, join CX Network for our latest podcast

How sentiment analysis is helping brands to deliver personalized experiences that show customers they care

CX Network speaks with Yorick Astier, VP sales for customer experience at Oracle, who offers practitioners his advice on delivering luxury experiences for premium customers

Explore how artificial intelligence can help to transform customer relationship management to create an exceptional brand and buying experience for customers

How to ensure you are getting the essentials right, investing in the right technology and ultimately delivering a ‘winning’ customer experience

Attend this panel discussion to learn how service organizations are adapting to survive in the face of the unprecedented disruption caused by the current crisis

CX Network caught up with Nate Skinner, global marketing lead for CX at Oracle, who offers his insights and experiences with marketing mistakes during a recent podcast

Kevin Palmer, creative director at Oracle, speaks with CX Network about the benefits of creative thinking and how it is helping brands achieve significantly improved results