Firstsource Content Hub
A guide to digitally empowered contact centers
October 27 by CX Network
This eBook explores how to develop omnichannel interactions that combine human and technological capabilities
Do not let mistakes, fears and stress derail your transformation
October 21 by First source
How to help transformation teams face uncomfortable realities, voice concerns and find the courage to admit mistakes
Five leadership lessons for business transformation
September 07 by CX Network
This eBook offers senior executives a framework on how to lead major change initiatives, based on research from 120 business leaders
Delivering superior CX with limited budget
August 23 by CX Network
How Firstsource helps travel and hospitality brands overcome the trickiest of CX challenges with the best of human and digital capabilities
Managing stress while leading change
August 19 by First source
How to manage the personal toll of leading business transformation according to a CFO
