5 Generative AI risks in CX and EX: Build or buy
How to make informed decisions about generative AI that align with your organization’s goals
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In the rush to adopt generative AI, many organizations are choosing to pursue DIY builds, but organizations can’t – and don’t have to – solve this one alone.
While internal development can offer a competitive advantage, the reality is that these initiatives often remain limited, experimental, and non-scalable. In fact, Gartner estimates that more than half of enterprises will abandon DIY AI projects by 2028.
From the key terms to know to calculating total cost of ownership, this whitepaper from Coveo offers solutions to the five top challenges organizations are facing and explains how to successfully, securely and confidently realize the full potential of generative AI.
Download this whitepaper to discover:
- How to overcome the top factors making it difficult for organizations to take advantage of generative AI
- How customers and employees can benefit from a unified search engine that ranks results according to relevancy
- How CIOs can implement generative AI so they can fully realize its potential, without risks
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