travel and tourism
Podcast: Insights in CX with Center Parcs and Oracle
April 12 by Ben WattsTony Wheatman, Senior IT Project Manager and Clare Seddon, Head of Contact Centre and Guest Services, both from Center Parcs, speak to CX Network about the strategies it deployed during a pandemic
CX best practice in travel and hospitality
May 15 by CX NetworkAs we recover from the global pandemic, customer experience will be a vital tool in hospitality and tourism to win the hearts and minds of customers