CX Masterclass
Why it is so important to build a connection with your customers
May 11 by Adam Jeffs
David Hicks explains how he more than doubled a customer base by doubling down on loyalty
Why customer segmentation is so important for brands in 2023
April 24 by Adam Jeffs
Learn how identifying high-value customer segments can benefit businesses in the long term
Using automation to solve EX, budget and workflow challenges
April 14 by Adam Jeffs
Learn how to focus you automated CX strategy in 2023 and where cost savings should be directed
Why economic uncertainty is a problem for CX in 2023
April 05 by Adam Jeffs
Learn how cutting marketing and acquisition costs could end up costing you more in the long-run
