How to prepare for generative AI: A discussion on data governance, internal collaboration, and innovation
Catch up with All Access: The AI Revolution in CX to hear about the best practices for data governance and AI implementation
04/26/2024
With four in five organizations believing that new AI technology has the potential to positively impact customer experiences, businesses worldwide are, more than ever, scrambling to implement enterprise-level AI solutions. This is no easy task, however, and requires a pragmatic and systematic approach to data governance.
In this session from All Access: The AI Revolution in CX, Vishal Bhalla, CXO for Advocate Health, and Coleman Hilton, director of data engineering and analytics at Shriners Children's Hospital, discuss best practices for data governance and AI implementation and explore the complicated relationship between innovation and regulation.
