Improve CX across omnichannel platforms with customer journey management
Panel discussion looks at improving omnichannel CX with customer journey management.
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Arvest is different from your average regional bank. Its history dates to 1961, when its first branch opened in Bentonville, AR. From day one, its founders have focused on the customer and serving its local communities. That unshakable commitment stays true today with over 200 banking locations and total assets that exceed $27 billion.
With this customer-first mantra in mind, Arvest started undertaking a digital transformation three years ago. The Experience Design Team was created to get up to...
