Events
CX Network is the leader in global events. Get access to thought leaders to help solve your challenges across multiple formats including in-person conferences, strategic leadership exchanges and our All Access experience which enables you to connect and learn in a state-of-the-art online environment
How to boost customer loyalty by making negative feedback your superpower
April 16, 2024
01:00 PM - 02:00 PM GMT
Unleashing the power of generative AI for always-on service
March 21, 2024
01:30 PM - 02:30 PM EST
Mastering self service: Elevate CX with generative AI
March 20, 2024
01:00 PM - 02:00 PM EST
Creating a strategic AI roadmap with Microsoft Generative AI
February 29, 2024
01:00 PM - 02:00 PM EST
Going beyond Net Promoter Score: Why context matters
February 08, 2024
01:00 PM - 02:00 PM GMT
Overcoming 5 leading retail challenges heading into 2024
December 12, 2023
11:00 AM - 12:00 PM EST
CX excellence in the digital age: Mastering CX transformation through gen AI, cloud and bots
December 07, 2023
11:00 AM - 12:00 PM EST
CX Talks: The power of content marketing for CX
December 01, 2023
09:00 AM - 10:00 AM EST
The role of AI to boost ROI across the customer journey
November 28, 2023
11:00 AM - 12:00 PM AEDT
Elevating CX: The path from journey mapping to journey management
November 28, 2023
11:00 AM - 12:00 PM EST
A futuristic workforce management strategy and technology for employee retention
November 22, 2023
12:00 PM - 01:00 PM SGT
Pioneering the future of employee experience through Generative AI
November 16, 2023
11:00 AM - 12:00 PM SGT
The AI mantra for customer service in 2025
November 15, 2023
11:00 AM - 12:00 PM GMT
3 ways to make CX your competitive advantage with generative AI
November 07, 2023
02:00 PM - 03:00 PM EST
Supercharge your CX team with AI-powered workforce engagement
November 01, 2023
11:00 AM - 12:00 PM EST
