Events
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How human insights can elevate UX measurement and help you make more informed decisions
June 06, 2024
11:00 AM - 12:00 PM BST
[BY INVITATION ONLY] The State of contact center efficiency in the age of AI
May 22, 2024
02:30 PM - 03:30 PM SGT
[BY INVITATION ONLY] Beyond FAQs: Building robust self-service powered by AI
May 16, 2024
10:00 AM - 11:00 AM GMT
Mastering AI-driven automation in marketing: Real time insights, personalized content, better campaigns
April 30, 2024
11:00 AM - 12:00 PM GST
Redefining social CX: Drive growth and foster loyalty at every touchpoint
April 30, 2024
11:00 AM - 12:00 PM SGT
Metrics That Matter: Evaluating Gen AI-powered Conversational Bots
April 18, 2024
12:00 PM - 01:00 PM BST
Turning hype into action: Get real with generative AI in customer service
April 17, 2024
11:00 AM - 12:00 PM EST
How to boost customer loyalty by making negative feedback your superpower
April 16, 2024
01:00 PM - 02:00 PM GMT
Unleashing the power of generative AI for always-on service
March 21, 2024
01:30 PM - 02:30 PM EST
Mastering self service: Elevate CX with generative AI
March 20, 2024
01:00 PM - 02:00 PM EST
Creating a strategic AI roadmap with Microsoft Generative AI
February 29, 2024
01:00 PM - 02:00 PM EST
Going beyond Net Promoter Score: Why context matters
February 08, 2024
01:00 PM - 02:00 PM GMT
Overcoming 5 leading retail challenges heading into 2024
December 12, 2023
11:00 AM - 12:00 PM EST