Events
CX Network is the leader in global events. Get access to thought leaders to help solve your challenges across multiple formats including in-person conferences, strategic leadership exchanges and our All Access experience which enables you to connect and learn in a state-of-the-art online environment
CX Talks: How to measure the true voice of the customer (VoC) and build brands that stick
September 12, 2024
10:00 AM - 11:00 AM EST
From theory to mastery: How to succeed with AI for Customer Service
July 26, 2024
01:00 PM - 02:00 PM EST
Transforming contact centers: From service to sales with AI integration
July 10, 2024
11:00 AM - 11:30 AM EST
How AI complements human skills in B2B customer service
June 26, 2024
01:00 PM - 02:00 PM EDT
Engaging the enterprise: Create and communicate with video
June 25, 2024
11:00 AM - 12:00 PM CET
How to analyze CX survey data like a pro
June 20, 2024
03:00 PM - 04:00 PM BST
How human insights can elevate UX measurement and help you make more informed decisions
June 06, 2024
11:00 AM - 12:00 PM BST
CX Talks: Is generative AI living up to the hype?
May 29, 2024
02:00 PM - 03:00 PM SGT
[BY INVITATION ONLY] The State of contact center efficiency in the age of AI
May 22, 2024
02:30 PM - 03:30 PM SGT
[BY INVITATION ONLY] Beyond FAQs: Building robust self-service powered by AI
May 16, 2024
10:00 AM - 11:00 AM GMT
The future of AI-first customer service
May 14, 2024
11:00 AM - 12:00 PM EST
Mastering AI-driven automation in marketing: Real time insights, personalized content, better campaigns
April 30, 2024
11:00 AM - 12:00 PM GST
Redefining social CX: Drive growth and foster loyalty at every touchpoint
April 30, 2024
11:00 AM - 12:00 PM SGT
Metrics That Matter: Evaluating Gen AI-powered Conversational Bots
April 18, 2024
12:00 PM - 01:00 PM BST
Turning hype into action: Get real with generative AI in customer service
April 17, 2024
11:00 AM - 12:00 PM EST
