Contact center efficiency checklist
Keep your customer service operations safe with security best practice measures
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Information security in remote and hybrid work models for contact centers poses a real challenge for modern organizations. Keeping customer data safe from external attacks and insider threats is a top priority.
Use Talkdesk's checklist to ensure your brand safely accesses the benefits of hybrid contact center models: the flexibility and balance demanded by employees as well as the visibility and structure desired by leaders.
Download this checklist for guidelines and tips around:
- Access control and management.
- Agent oversight and compliance management.
- Vendor selection.
We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
