Agent Management Value Index
Ventana Research's vendor and product assessment for 2022
Add bookmarkFollowing a year of product assessments evaluating vendor capabilities, Ventana Research presents its Agent Management Value Index.
Using key categories of evaluation: usability, manageability, reliability, capability and adaptability, this index provides baseline knowledge organizations can use to assess the market's agent management products.
Download this value index to learn about the performance of various agent management systems around achieving the organizational efficiency needed to deliver engaging customer experiences.