CX Talks: Going green to meet customer demand
Join CX Talks to find out why sustainability is driving customer loyalty and brand reputation
Discover how to leverage your sustainability credentials to connect with customers and drive loyalty
CX Network’s own research has found that 42 percent of CX practitioners agree that their customers are becoming more conscious of sustainability – and a further 19 percent strongly agree.
In this edition of CX Talks, editor-in-chief Melanie Mingas sits down with Jamie Palmer, co-founder and CEO of Social Supermarket, to establish what is driving the trend and what it means for your overall brand and customer experience.
Join this edition of CX Talks to find out:
- What customers expect from brands and organizations around environmental responsibility.
- The impact of greenwashing on brand reputation and customer loyalty.
- Why customers are voting with their feet when it comes to sustainability.
As always, this episode will be available from the date of broadcast and on demand via this page after broadcast.
Register above to receive updates and direct links.
Speakers
Jamie Palmer
Co-founder & CEO
Social Supermarket
Jamie is co-founder and CEO at Social Supermarket, the UK’s largest marketplace for social enterprise products servicing both corporate clients and consumers. Prior to launching Social Supermarket he held social enterprise and corporate ESG roles at the consultancy EY.
Melanie Mingas
Editor-in-chief
CX Network
Melanie is editor-in-chief of CX Network, handling all client projects and online multi-media content, and leading the team to ensure CX Network is the go-to resource for CX professionals around the world.
