Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Julia Ahlfeldt
Julia guides organizations on how to gain market leadership through customer-centricity. She has worked with blue chip clients, such as JP Morgan... Learn More
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David Paulding
David Paulding has more than 20 years of experience in helping organizations to implement positive changes to the way they service their customers, wh... Learn More
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Thulani Mabuza-Ncube
Thulani Mabuza-Ncube is a CX leader passionate about simplifying, accelerating and enhancing customer experiences. As a certified Contact Centre and C... Learn More
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Joanna Clark-Simpson
Joanna Clark Simpson is the head of consumer research and marketing for online review platform PissedConsumer.com. She has more than 19 years o... Learn More
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