Contributors


CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.



Ben Daubney

Ben Daubney

Ben has been involved in all aspects of insight and data collection for 15 years. He leads a team of statisticians, data scientists, and insight speci... Learn More

See All Posts
Holly Felicetta

Holly Felicetta

Holly Felicetta lead’s the Kinetics AI product and client delivery for NPSx by Bain & Company. Holly has dedicated much of her career to hel... Learn More

See All Posts
Andrew Kokes

Andrew Kokes

Andrew leads global marketing strategy and execution for HGS, including product planning, brand positioning and vertically targeted growth activities.... Learn More

See All Posts
Jackson Ng

Jackson Ng

Jackson is the COO and CTO of Azimut Investment Management Singapore, where he formulates impactful business strategies, drives digital initiatives, e... Learn More

See All Posts
Jon Bauer

Jon Bauer

Initially joining the business in an interim capacity in the latter half of 2020, Jon’s impact on Travel Counsellors technology offering, togeth... Learn More

See All Posts
Digital Agency Network

Digital Agency Network

DAN is an all-in-one platform to discover the best digital marketing agencies in the world! DAN’s mission is to support the digital marketing in... Learn More

See All Posts
Galina Ryzhenko

Galina Ryzhenko

Galina Ryzhenko is the VP of product at Mavenoid. She has more than 10 years of experience building efficient and user-friendly AI products in various... Learn More

See All Posts
Imed Bouchrika

Imed Bouchrika

A computer science professor from the University of Southampton, UK. He specializes in eLearning, image processing, and biometrics. He contributes to... Learn More

See All Posts
Sam Richardson

Sam Richardson

With more than 20 years of experience helping organizations improve their customer engagement strategies, Sam is passionate about the power of great c... Learn More

See All Posts
Jennifer Olson-Wilk

Jennifer Olson-Wilk

Jennifer Olson is executive vice president of customer success, responsible for creating and executing global programs that deliver a superior custome... Learn More

See All Posts
Anna Noakes Schulze

Anna Noakes Schulze

Anna is a digital experience strategist with more than 20 years of experience working with digital agencies, consultancies, start-ups and online commu... Learn More

See All Posts
Carlos Del Corral

Carlos Del Corral

With a strong foundation in engineering and business, Carlos Del Corral has a proven track record of driving innovative product development and delive... Learn More

See All Posts