Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.


Galina Ryzhenko
Galina Ryzhenko is the VP of product at Mavenoid. She has more than 10 years of experience building efficient and user-friendly AI products in various... Learn More
See All Posts
Imed Bouchrika
A computer science professor from the University of Southampton, UK. He specializes in eLearning, image processing, and biometrics. He contributes to... Learn More
See All Posts
Ana Iorga
Dr. Ana Iorga is a medical doctor and consumer neuroscience and behavioral sciences expert with a deep abiding passion for understanding human behavio... Learn More
See All Posts
Anna Noakes Schulze
Anna is a digital experience strategist with more than 20 years of experience working with digital agencies, consultancies, start-ups and online commu... Learn More
See All Posts
Adrian Swinscoe
Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More
See All Posts
Matthew Emerson
Matthew Emerson is the founder and managing director of Blackmore Four, an Essex based management consultancy working with leaders of ambitious busine... Learn More
See All Posts
Julia Ahlfeldt
Julia guides organizations on how to gain market leadership through customer-centricity. She has worked with blue chip clients, such as JP Morgan... Learn More
See All Posts
Stuart Crowley
Stuart Crowley is the editor of Techerati and CloserStill Media’s global content and editorial manager. He has extensive marketing and journalis... Learn More
See All Posts
Daniel Ziv
Daniel has been leading Verint’s analytics offerings and strategy since 2002 and has been instrumental in implementing AI solutions with many Gl... Learn More
See All Posts
Ben Daubney
Ben has been involved in all aspects of insight and data collection for 15 years. He leads a team of statisticians, data scientists, and insight speci... Learn More
See All Posts
Bruce Temkin
Bruce Temkin is an Experience Management (XM) visionary and is often referred to as the “Godfather of Customer Experience.” He established... Learn More
See All Posts
Holly Felicetta
Holly Felicetta lead’s the Kinetics AI product and client delivery for NPSx by Bain & Company. Holly has dedicated much of her career to hel... Learn More
See All Posts
Andrew Kokes
Andrew leads global marketing strategy and execution for HGS, including product planning, brand positioning and vertically targeted growth activities.... Learn More
See All Posts
Jackson Ng
Jackson is the COO and CTO of Azimut Investment Management Singapore, where he formulates impactful business strategies, drives digital initiatives, e... Learn More
See All Posts