Zendesk Content Hub
Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Its customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.
The company was conceived in Copenhagen, Denmark and today operates in more than 20 countries around the world, serving more than 100,000 businesses. Zendesk provides a complete customer service solution that is easy to use and scales with businesses.
Find out more in Zendesk’s content hub below.
Customer experience Trends in 2022
January 28 by CX NetworkZendesk’s annual research designed to create actionable insights for helping businesses drive growth with customer service
How companies score a competitive advantage in CX
July 28 by Chanice HenryAccess agility capability data from more than 90,000 companies on the CX strategies enterprise businesses use to sharpen their competitive edge
How to accelerate customer experience success
April 21 by CX NetworkLearn to engage with customers across channels, give agents the right tools for collaboration and keep your business in sync with new customer experience technologies
Customer Experience Trends Report 2021 | Zendesk
February 08 by CX NetworkDiscover insights from more than 90,000 companies across 175 countries on Zendesk in this Customer Experience Trends Report.
Customer Experience Automation in APAC
January 28 by CX NetworkTips and tricks from a range of CX experts from the APAC region on how automation can be used to consistently fulfil the bespoke needs of customers with ease.
Execute WhatsApp-centric and next app-centric CX
July 24 by Seth AdlerIt is essential for businesses to provide a truly seamless omnichannel experience which covers WhatsApp along with your other current and future channels.
4 Strategies for a world-class customer service solution
January 07 by CX NetworkIncrease your chances of success with customers by having a tailored customer service solution.