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This video series, brought to you by Salesforce, is hyper-focused on providing memorable customer experiences that are seamless, personalized, and digital.
Cbus Super Fund's digital transformation with Anypoint
October 06 by CX NetworkDiscover the methods and cloud based tools Cbus used to achieve higher conversion and traffic rates and better customer effort scores.
Pacific Life Insurance Company to create a 360° view CX
September 14 by CX NetworkLearn from these CX thought leaders from Pacific Life so your brand can better understand its customers and deliver loyalty winning services and experiences.
How RACV is building world class customer experiences
September 11 by CX NetworkWatch the clip to go behind the scenes and discover how RACV escaped the restrictions of legacy technologies in order to provide loyalty winning customer experiences.
Macquarie Bank: Using Salesforce for complaints management
September 10 by CX NetworkView the video to understand more about how the multi-billion dollar investment bank has optimized its complaints management process.