CX Network, a division of IQPC
Join the CX Network
community
Business insights for those who live and breathe the customer experience.
Already a member? Login
or
Learn with a global community of like-minded professionals
Join our global community of more than 100,000 CX members, gain access to our LinkedIn group and attend peer-to-peer networking in -person or online.
Grow your customer experience career and develop your skills
Attend our global CX and customer service events leading industry speakers. Receive state-of-the-industry reports featuring executive insights, case studies and the latest CX data.
Stay current with the latest trends and technologies
Access exclusive interviews, analysis of latest developments and a weekly round-up of insights and practical guides on emerging CX challenges, trends and disruptions.
Why join
Becoming a member of CX Network is free and offers the following benefits:
Weekly newsletters
A weekly round-up of the latest CX insights including customer service, self-service, digital, employee engagement, omni channel and retail
Global customer experience events
Invitations to attend our global online events and webinars to enable you to connect and learn in a state-of-the-art environment
Networking opportunities
Access to an extensive global community of decision-makers and thought leaders who can help you solve your challenges
On-demand content library
Replay is our library of on-demand content covering topics ranging from customer service and omnichannel, to voice of the customer, employee engagement and journey mapping
Invitations to our CX Masterclass
Access to our accredited CX online training course to be armed with proven approaches to real-world challenges
Market reports and latest studies
Access to our annual global state-of-the-industry reports and specialized customer experience research, as well as further insights via white papers and real-life case studies
Gain unlimited access to world-class online CX events
Receive invitations to our global customer experience and customer service digital events, with access to top personalities across CX, business operations, data, technology and marketing.
Join for freeTake your career in customer experience to the next level
Get ahead, improve your knowledge, and accelerate your career development by joining the CX Network, which offers professional development and accreditation, including the opportunity to study at an upcoming CX Masterclass.
Join for free
Access CX- and customer-service-focused reports
Stay on top of the latest developments and trends with our state-of-the-industry reports. Based on exclusive interviews with CX leaders, analysis of the latest developments, case studies, insights and CX data.
Join for freeEffortlessly access valuable CX resources when and where you need them
Access our extensive library of on-demand video content featuring leading CX practitioners covering the hottest topics including customer service, self service, customer loyalty, omnichannel, net promoter score, customer service skills and much more.
Join for free
Subscribe to our newsletter
Insights from the world’s foremost thought leaders delivered to your inbox
Trusted by customer experience industry leaders
Our CX Network Advisory Board
Gautaam Borah
Director of eCommerce start-up, Former vice president, customer experience, Vodafone
Kurt Brissett
Executive director connected journeys
Richard George
Global Head, Integrated Marketing
Luke Gregory
Head of Digital, EMEA
