From theory to mastery: How to succeed with AI for Customer Service
Unlocking the power of AI in customer service
Guidance on how to get started with AI in your business and an exploration of the benefits.
AI is the talk of the town. Every business knows they need it, but how do you actually get started with AI and achieve success?
Join us for a conversation with Freshworks Customer, iPostal1, as they share their firsthand experience of adopting AI as an integral part of their customer service operations.
Discover how they use AI as part of their Omnichannel customer service solution to automatically resolve customer questions, supercharge agent productivity, and make data-driven decisions.
Watch this webinar on-demand to learn:
- How to identify areas of automation for productivity and operational excellence.
- Guidance on how to get started with AI in your business.
- The advantages of Freshworks’ AI solutions for customer service teams.
- Insights from Freshworks customer, iPostal1, on their AI journey and its business impact.
Speakers
Anna Startseva
Director, Product Marketing
Freshworks
Anna Startseva is a frequent speaker at customer experience events, where she shares valuable insights and best practices on AI, digital transformation, and tech trends. As the head of North American product marketing at Freshworks, she collaborates closely with customers to help them succeed with modern, omnichannel customer service.
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