Enhancing Customer Experience through 
Personalization, Data and Self Service
August 16 - 18, 2022 | Free CX Network Online Event

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Speakers

Speakers

Joshua Tye, CSSGB, CDTP
Joshua Tye, CSSGB, CDTP
Senior Customer Operations Lead, Cash App, and Board Member, CX Network Advisory Board
Cash App
Heather Hearn-Poole
Heather Hearn-Poole
Digital Experience Lead
RBS International
Valeriia Chechotkina
Valeriia Chechotkina
CX Lead
Revolut
Wasim Mushtaq
Wasim Mushtaq
Transformation Lead, Financial Markets
Standard Chartered
Jeff Dahms
Jeff Dahms
Director of CX
First National Bank of Omaha
Deanna Miller
Deanna Miller
Customer Success Director – Financial Services
Microsoft
Dev Ganguly
Dev Ganguly
Chief Operating Officer
Jackson Financial Inc.
Rahul Kumar
Rahul Kumar
Senior Director of Strategy, Banking
Talkdesk
Ilya Filipov
Ilya Filipov
Director of Strategy, Insurance
Talkdesk
Bhavana Rana
Bhavana Rana
Director of Marketing, Financial Services & Insurance
Talkdesk
Bonnie Chase
Bonnie Chase
Sr. Director Marketing – Service at Coveo
Coveo
Matt Lehman
Matt Lehman
Industry Principal - Financial Services, RingCentral
RingCentral
Melanie Mingas
Melanie Mingas
Editor-in-chief
CX Network
Andrew Stevens
Andrew Stevens
Global Principal, Banking and Financial Services
Quadient
Greg Moser
Greg Moser
VP, Dynamics 365 Engagement
Argano
Nicole Rhodes
Nicole Rhodes
Results Coach & Author
Legacy Capital Partners
V.J. Watkins
V.J. Watkins
Associate Manager, Community Leader
nCino

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