Asia’s #1 Expo For All Industry Leaders Impacting Their Customer Journeys’ Lifecycle & Ecosystem
19 - 20 March, 2025
| One Farrer Hotel, Singapore
4 MUST-ATTEND THEATRES
LIMITED COMPLIMENTARY SEATS - REGISTER NOW*
Join us at our 4 theatres where we bring together experts in the fields of Mobile Marketing, Mobile Shoppers & Payments, Customer Service Excellence, and the Metaverse. Glean insights on the impact of technology and learn how to utilize them effectively in your organizations.
Customer/ Marketing / Digital Experience Community will get to explore the various tools and technologies available within each field, its best practices, as well as the upcoming future of customer experience. Especially so in the CX Metaverse, where virtual and augmented reality technologies are transforming the way customers interact with brands.
The Customer Show Asia Theatres promises to be insightful and inspiring for leaders like yourselves looking to stay ahead of the curve in the digital-first economy. Are you ready to tap into the marketplace of the digital-first economy?
*Theatre registrations are subjected to approval
INSIGHTS TO TRENDS FUELLING THE RISE OF THE DIGITAL-FIRST ECONOMY
30% of companies globally will have metaverse-ready services in the next 5 years.
Customer Service is vital to 96% of consumers when it comes to brand loyalty.
52.5% of transactions are projected to be made via mobile wallets and payment methods by 2025 by 2025.
Mobile users in Asia are expected to generate over $800- billion in revenue through the “mobile economy” by 2025.
29 March 2023
EVOLVING YOUR CUSTOMER SERVICE STRATEGY WITH THE GROWING CUSTOMER SOPHISTICATION
30 March 2023
THE FUTURE OF EVERYTHING IS MOBILE – BUILDING A BEST- IN-CLASS MOBILE MARKETING STRATEGY
30 March 2023
HARNESSING SELF-SERVICE CHANNELS TO EMPOWER AND IMMERSE CUSTOMERS TO DELIVER GREAT CX ON THE GO!
Theatre Speakers
Woan Lim Shyuan
Head of Client Services
UOB Kay Hian
Maria Charisma Yap
Store General Manager
Burberry
Babul Balakrishnan
Head of Customer Care
Thunes
Olga Quiros
Director, Customer Operations – Asia Pacific
Expedia Group
Frank Yazdi
Head of Middle Office
MUFG
Terence Yow
Managing Director
Enviably Me (Melissa brand of fashion footwear)
Sreeratha Govindasamy
Head of Customer Care
Philip Morris Malaysia
Michelle Liew
Head, Group Customer Experience & Channel Management (GCXCM), Group Retail Banking
RHB
Jane Tyzack
Former Lead - Customer Experience, Barwon Water
Current, Founding Director Change Playbook.
Michelle Randall
CMO
Playvox
Richard Xia
CEO & Co-founder
Novelship
Peter Green
Head of Marketing
Ralph Lauren
Pascal Gerard Daniel
Head of Customer Success, Asia Pacific & Japan, Nokia
Nokia
Fernando Loureiro
Head of Brand Marketing & Communications, SEA & India
Ampverse
Lyndon Morant
Marketing Director, Integrated Marketing Communications (IMC)
Colgate-Palmolive
Ksenia Martella
Global Group Marketing Director
H&H Gorup
Ajay Gopalakrishnan
AMEA Head of Growth Performance
Sanofi
Dhruv Mehrota
Head of Digital & Integrated Marketing Asia for Safety & Industrial Business Group
3M
Judson Teo
Head of Marketing (New Verticals)
Foodpanda
Anjali Kalia
Assistant Vice President – Digital Excellence
IHH Healthcare
Devendra Shivhare
Head & Director of Marketing Technologies - Asia Pacific
The Coca Cola Company
David Chung
Senior Marketing Manager
Trans Eurokars Pte Ltd - Mazda
Jaspreet Kaur
Head of Marketing
Sodexo
Saim Yeong Harng
CEO
CardsPal
Choo Wai Khuan
Head of Information Technology
Etiqa Insurance
Who should attend The Customer Show Asia?
Chiefs, Presidents, Heads, Directors & Managers across all industries looking after:
- Chief Digital Officer
- Digital Transformation
- Technology
- Digital Design
- Chief Customer Officer
- Chatbot & Products
- Customer Experience
- UI/UX
- Chief Marketing Officer
- Digital Marketing
- Social Media
- Loyalty & Advocacy
- Digital/Mobile Banking
- Payments
- Ecommerce
- Customer Insights & Data
What Is Included In Your Visitor Pass?
- Free Access To The Customer Show Asia
- Exhibitor Floor Access To Network With Solution Providers
- Hear From CX/Digital Experience/Marketing Leaders Across The Industries
- Attend and stand a chance to Win $4000 cash!
Grand Prize Lucky Draw of SGD $4000 CASH! Sponsored by:
In Partnership With :
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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