Asia’s #1 Expo For All Industry Leaders Impacting Their Customer Journeys’ Lifecycle & Ecosystem

19 - 20 March, 2025 | One Farrer Hotel, Singapore

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Hear from 100+ Industry Trailblazers

The Customer Show Asia Theatre Speakers

Yohanes Paulus Bisma

Yohanes Paulus Bisma
Digital Product Manager, Global Digital Customer Experience
Lenzing Group

Sebastien Boisseau

Sebastien Boisseau
Regional Digital Customer Engagement, Innovation, Business Transformation
Menarini Asia-Pacific

Ze Ming Chan

Ze Ming Chan
Head, Growth Innovation
Foodpanda

David Chung

David Chung
General Manager – Marketing and Customer Relationship
Trans Eurokars Pte Ltd - Mazda

Shane Hoedt

Shane Hoedt
Customer Service Lead
Halliburton

Darren How

Darren How
Head of Corporate Communications & Employee Experience
Jebsen & Jessen

Bharath Kumar

Bharath Kumar
Head of Customer Operations
AirAsia

Melvin Lin

Melvin Lin
Head of Marketing and Communications for Singapore
CBRE Singapore

Balakrishna Mekala

Balakrishna Mekala
Director – Healthcare Enterprise Service & Digital Solutions
GE Healtchcare

Madhu Oza

Madhu Oza
Director of Customer and Technical Services
Abbott

Praveen Tiwari

Praveen Tiwari
Vice President (Head - Customer Service)
AVI Renewable Energy

Emily Yang

Emily Yang
Head of Human-centered AI and Innovation (Strategy and Talent)
Standard Chartered

Jiahao Yee

Jiahao Yee
SEA Customer Journey Partner
Maersk

Chief Customer & Marketing Leaders Speakers

Dato' Akmal Arief Fauzi

Dato' Akmal Arief Fauzi
Deputy Group CEO
National Heart Institute

Biswa Banik

Biswa Banik
Chief Data Officer
Tonik Digital Bank

Venkatesh Bhardwaj

Venkatesh Bhardwaj
Chief Technology Officer – Customer Experience
MakeMyTrip

Ricky Chau

Ricky Chau
Chief Strategy & Customer Officer
CBC Tech

Jason Huan

Jason Huan
Chief Marketing Officer
Endowus

Bipasha Minocha

Bipasha Minocha
Group Chief Marketing Officer
EtonHouse International Education Group

Sabina Munshi

Sabina Munshi
Founder & CEO, Baréskin Singapore and Head of Marketing
Mandala Group

Anupong Tasaduak

Anupong Tasaduak
Chief Commercial Officer
NocNoc

NextGen Stores & Branches Speakers

Reeta McGinn

Reeta McGinn
Global Director Digital
Aesop

Caroline Wee

Caroline Wee
VP Brand & Strategy
Loob Holding (Tealive)

Elena Hyeseon Jeong

Elena Hyeseon Jeong
Store Design & Visual Merchandising Director
The Estée Lauder Companies Inc. (Le Labo)

Khwanchai Huailuk

Khwanchai Huailuk
Vice President of Innovation, Digital Banking
CIMB

Enrico Baldo

Enrico Baldo
Regional Director Retail & Wholesale APAC
Benetton Group

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