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Agent Management Value Index

Calabrio Team | 01/31/2022

Following a year of product assessments evaluating vendor capabilities, Ventana Research presents its Agent Management Value Index.

Using key categories of evaluation: usability, manageability, reliability, capability and adaptability, this index provides baseline knowledge organizations can use to assess the market's agent management products. 

Download this value index to learn about the performance of various agent management systems around achieving the organizational efficiency needed to deliver engaging customer experiences. 

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