Banking firm thinkmoney utilized a brand-new onboarding journey and award-winning mobile app to transform its digital customer services. In turn, the transformation led to a 30 per cent increase in account openings and a reduction to call centre staff intervention.
Drawing on their lessons learned, in this session, Davies and Wilson provided tips on how to deliver multi-experience applications within budget that delight customers, while reducing your time to market. They also discussed how to create with a low-code platform an end-to-end omnichannel experience.
Watch the session above to discover how to scale your digital portfolio capability to a fully digital enterprise.