Interview with Abigail Comber, Head of Customer at British Airways, about the unique customer challenges of the travel industry and innovative ways in which BA breaks the mould.
Download PDF AttachmentRECOMMENDED
A deep dive on CX strategies
2025-04-19
JPMorgan Chase sues customers for fraud
2025-04-17
Customer journey management for next-gen CX
2025-03-31
Upcoming Events
CX Retail Exchange Europe 2025
20-21 May 2025
Lisbon, Portugal
Register Now |
View Agenda |
Learn More
CX BFSI USA (West) 2025
June 2-3 2025
The Camby, Phoenix, USA
Register Now |
View Agenda |
Learn More