During this session from All Access: The AI Revolution APAC 2025 Declan Ivory, VP of customer support for Intercom, explores exactly how AI is being applied by the most innovative and forward-thinking businesses to transform CX and deliver real business value. Including research-backed insights and guidance on ROI, the session also looks at the next ‘big things’ for AI in customer service.
AI-driven customer service transformation: Enabling real business value
CX Network | 03/12/2025