Events
CX Network is the leader in global events. Get access to thought leaders to help solve your challenges across multiple formats including in-person conferences, strategic leadership exchanges and our All Access experience which enables you to connect and learn in a state-of-the-art online environment
Why NPS declines and how to fix it
February 04, 2025
11:00 AM - 12:00 PM EST
Service Intelligence and 2025 trends: Modernizing your service operations with AI
February 26, 2025
11:00 AM - 12:00 PM EST
Discover the five trends CX Trendsetters are embracing to outpace their competition
December 11, 2024
10:00 AM - 11:00 AM PST
CX as a competitive advantage: Why you should take your customer support metrics public
December 10, 2024
10:00 AM - 11:00 AM PST
The 8 metrics that CX practitioners should track to measure success
December 05, 2024
02:00 PM - 03:00 PM EST
Support global customers securely and accurately in any language
December 05, 2024
10:00 AM - 11:00 AM EST
Unlocking potential in contact centers with AI and workforce management
November 28, 2024
02:00 PM - 03:00 PM SGT
AI-powered, self-learning CX: Elevate engagement with intelligent automation
November 26, 2024
11:00 AM - 12:00 PM GST
Build meaningful connections: How to measure and improve CX for brand growth
November 21, 2024
09:00 AM - 10:00 AM GMT
From basics to brilliance: Your comprehensive guide to CDPs
November 20, 2024
02:00 PM - 03:00 PM SGT
Engage customers with optimized, data-driven content in real-time
November 19, 2024
11:00 AM - 12:00 PM EST
The metrics you need to measure for CX success in 2025
November 14, 2024
01:00 PM - 02:00 PM EST
CX Talks: How generative AI deployments are delivering customer loyalty
October 17, 2024
11:00 AM - 12:00 PM BST
Navigating the future of CX: Personalization, omnichannel and data security
September 26, 2024
11:00 AM - 12:00 PM EDT
CX Talks: Defining new contact center efficiency assessment metrics
September 19, 2024
10:00 AM - 12:00 PM EST
