Artiwise (Past Sponsor)

Artiwise is an AI-powered Voice of the Customer (VoC) platform that drives sustainable customer satisfaction. By delving into call center calls, surveys, live chats, social media, online reviews, and support tickets, Artiwise presents a holistic approach, providing 360-degree insights. It employs root-cause analysis to pinpoint key issues and sentiment analysis to assess customer emotions. Artiwise empowers businesses to make informed, strategic decisions regarding customer management, ensuring a positive impact on customer satisfaction.