David has held finance executive roles in the technology and telecommunication industry for 25 years. He is a transformation expert, sharing his views on governance, organisational impact, change management, digitization and large-scale transformation. David is a Chartered Accountant, Business & Finance Professional and holds a master’s degree. He has lectured for many years discussing topics on Complex Accounting concepts, ESG & Impact Management as well as Transformational Change. David has published several articles on finance digitization, digitizing sustainability and transformation and just published his first book The Power of Potential: A Straightforward Method for Mastering Skills from Personal to Professional. David is passionate about people, contributing much of his time to coaching and mentoring young people and seasoned leaders alike.
• Discover why great customer service is now getting even better, thanks to predictive analytics
• Learn how to take advantage of the wealth of data available, and prevent it from sitting statically in silos
• Why you need to boost your data and analytics capabilities and harnessing predictive insights to connect more closely with customers and better understand their behaviour to respond and react appropriately