RE-IMAGINE THE FUTURE OF BRANCHES, STORES & OUTLETS IN ASIA

19 - 20 March, 2025 | One Farrer Hotel, Singapore

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Enrico Baldo

Regional Director Retail & Wholesale APAC Benetton Group

Moving beyond the traditional model of branches and stores as solely transactional spaces.
Focus on building engagement, fostering brand loyalty, and offering value-added services
Community Hubs: Transforming branches and stores into community hubs, hosting events, workshops, and offering gathering spaces for customers to connect with each other and the brand
Personalized Customer Journeys: Leveraging data and technology to personalise the customer journey within branches and stores, offering tailored recommendations, product demonstrations, and service options

Check out the incredible speaker line-up to see who will be joining Enrico.