According to industry reports, 64% of customers place added emphasis on their in-store experience when it comes to purchasing or supporting businesses. This comes alongside a rising trend of customers expecting a seamless experience across multiple channels – both online and offline – with global omnichannel sales expected to reach $2.7trillion by 2025.
The world of physical branches, outlets and stores have drastically changed from the past. Gone are the traditional brick and motar stores which act as standalone entities – business leaders need to now leverage on innovative ideas (tech, aesthetics, trends) to appeal to different profiles of customers in-store and build brand loyalty.
NextGen Stores & Branches is a focused event bringing together leaders involved in all retail and branch operations, technology, infrastructure, experience and design to dive deep into the future of branches and stores in today’s digital age.
NextGen Stores & Branches is designed for the following leaders across all enterprises with physical presence in Asia.