Step into the Future of CX - Experience AI Agents Live

October 14, 2025 | Online

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Meet the Speakers

Saki Takeda
Director, Product Management, Customer Service Technology
Netflix

Jorie Sax
Head of Innovation Lab
United Airlines

Ash Tailor
Guest lecturer
London Business School (LBS)

Joshua Tye
Senior CX Operations Leader
Cash App

Rekha Weerasooriya
Head of Customer Experience Transformation & People Development
Dialog Axiata Plc

Jaakko Lempinen
Head of CX
YLE

Iain Langridge
Product and Customer Experience Lead, Amazon Games
Amazon

Vinay Parmar
Founder
Dhruva Star

Jaslyin Qiyu
Head of Client Marketing, Channels and Content and CX Network Advisory Board member
Citi Singapore