Step into the Future of CX - Experience AI Agents Live

Name: Mastering CX: AI Agents
Start: 2025-10-14
End: 2025-10-14

October 14, 2025 | Online

Download Series Guide

Sponsorship Opportunities

The rapid evolution of AI-driven solutions has left many CX professionals struggling to differentiate between hype and truly valuable tools. With an overwhelming array of options—and the ongoing debate between building in-house AI solutions vs. buying third-party software—clear strategic decision-making has never been more critical. This event cuts through the noise to provide actionable insights into the future of AI agents, showcasing how they are transforming customer interactions with advanced autonomy, adaptability, and decision-making capabilities.

Join us for an immersive experience where you'll get hands-on exposure to AI agents in action. Through our CX Ignites, you'll see how these advanced AI-powered solutions go beyond traditional chatbots, using NLP and real-time decision-making to handle complex customer interactions.

Revolutionizing Customer Interactions with Smart Autonomy and Adaptability

What is Mastering CX?

Interactive Panels

Gain insights from multiple experts with different backgrounds and experiences. Engage with speakers, ask questions, and get personalized advice.

CX Ignites

Live demos to help you understand how AI agents work and find the best fit for your organization

Masterclass

Expert-led session designed to provide practical insights, real-world applications, and actionable takeaways on AI Agents.

Guided by our Advisory Board

Saki Takeda

Director, Product Management, Customer Service Technology

Netflix

Jorie Sax

Head of Innovation Lab

United Airlines

Ash Tailor

Guest lecturer

London Business School (LBS)

Joshua Tye

Senior CX Operations Leader

Cash App

Rekha Weerasooriya

Head of Customer Experience Transformation & People Development

Dialog Axiata Plc

Jaakko Lempinen

Head of CX

YLE

Iain Langridge

Product and Customer Experience Lead, Amazon Games

Amazon

Vinay Parmar

Founder

Dhruva Star

Jaslyin Qiyu

Head of Client Marketing, Channels and Content and CX Network Advisory Board member

Citi Singapore

View All Advisory Board Members

All Access is trusted by

All Access FAQs

Is All Access Free?

Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!

Where is my access info?

We'll send you an email with your link and all the information you need to join All Access. Add it to your calendar so you don't miss a thing!

Can I invite my team?

Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!

How do I join All Access?

On the live dates, click on your access link to join our All Access lobby where you will be able to view your sessions and exclusive content!

CX Network took our brief, really listened, personalised their marketing approach and worked tirelessly with their network of customer experience leaders to achieve great lead opportunities for us. We highly recommend working with them.

With such an engaged audience, CX Network are the go-to platform for content syndication and lead generation activities. CX Network created a targeted and compelling marketing campaign to deliver fantastic lead opportunities for us!

Partnering with CX Network has been a valuable opportunity for us to share resources and thought leadership with a high quality, engaged audience

Partner with CX Network

For more information on how CX Network's All Access webinar series is uniquely placed to help you share your vision with our
global and engaged community audience contact us now!

Contact the
CX Network
Sponsorship Team

INQUIRE AS A SPONSOR

Contact
Chloe Chappell
Event Producer

INQUIRE AS A SPEAKER

Unlock a world of CX Insight

Exclusive resources, thought leadership, and a global community of like-minded professionals you won't find on any other platform.

Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.

Find out what's coming next!

All Access from CX Network is a fully online experience that enables you to connect, network and learn in a state-of-the-art online environment both live and on demand. Our immersive platform presents you the latest insight and case studies across multiple formats and time zones.

View the All Access Calendar