Jacky He

AI & Automation Lead Mars Global Service

Jacky是共享服务领域的数字化先锋。在过去两年，作为玛氏人工智能与自动化主管，他一直致力于共享服务运营的数字化和自动化工作，包括实现

玛氏聊天机器人、图像识别、语音识别、机器人流程自动化以及其他自动化项目。他以中国广州为驻点，管理横跨中国、俄罗斯和巴西的全球团

队。

Wednesday | 21 April 2021

· Driving customer engagement through Chatbot integration and support, for sustainable operations

· Empowering customer touchpoints with Chatbots to ensure optimal query handling and escalation tools

· Incorporating Chatbots as a part of your omni-channel engagement strategy

Check out the incredible speaker line-up to see who will be joining Jacky.