Vinayak Datar
Chief Product Manager Persistent Systems
Vinayak Data is Chief Product Manager at Persistent. Expert in Analytics space to take ideas & concepts and convert them into Products. Products that are deployed in both Enterprises and Start-ups to accelerate their data driven journey. Over last decade, he has worked in all generations of analytics - Cloud based Analytics, AI-ML, Big Data, BI, MPP. Currently, building an Analytics Data Platform "Persistent Data Foundry". Earlier, Built an end to end Big Data Analytics Product – “ShareInsights”. Vinayak is passionate about helping organizations achieve data driven outcomes.
Day Two
12:00 PM Building Customers for Life by Modernizing your Data
Vinayak Datar, Chief Product Manager, Persistent
Forward looking companies are delivering exceptional customer experiences not only to keep existing customers but grow and target new customers with highly personalized offers. With digital services, there is an opportunity to delight customers by meeting their rising expectations, providing seamless digital customer experiences, using data to offer tailored products and services to build a lasting relationship – customers for life.
Data is a strategic asset in deepening customer relationships and experiences. The challenge many face is harnessing siloed data from multiple sources to design your customer success infrastructure and program.
Join this session to learn how a cloud-based modern data stack can create an effective customer success platform that cracks the code of B2B customer success. We will also explore how data can be used to build deeper and more meaningful customer relationships.
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